024 7638 7821 | Freephone: 0800 953 1696

Do you need to Recover an Unpaid Debt?

When all else fails, whatever your dispute we have specialist civil litigation solicitors that can help.

Debt Recovery

If you are owed money and need legal advice to help you recover that money. Contact us at Willsons Solicitors, we can help.

Debt recovery: Range of fixed fees

These costs apply where your claim is in relation to an unpaid invoice which is not disputed and enforcement action is not needed. If the other party disputes your claim at any point, we will discuss any further work required and provide you with revised advice about costs if necessary, which could be on a fixed fee (e.g. if a one off letter is required), or an hourly rate if more extensive work is needed.

Anyone wishing to proceed with a claim should note that:

  • The VAT element of our fee cannot be reclaimed from your debtor.
  • Interest and compensation may take the debt into a higher banding, with a higher cost.
  • The costs quoted above are not for matters where the issue of proceedings or enforcement action, such as the bailiff, is needed to collect your debt.

Debt ValueOur Fee (ex. VAT) Total
Up to £5,000£500 + VAT£600
£5,001-£10,000£500 + VAT £600
£10,001-£50,0005% of the value of the claim + VAT£600-£3000

Our fee includes:

  • Taking your instructions and reviewing documentation
  • Undertaking appropriate searches
  • Sending a letter before action
  • Receiving payment and sending onto you
  • If payment is not received within 14 days, providing you with advice on next steps and likely costs.

Matters could take between four and twelve weeks from receipt of instructions from you, to judgement. If the issue of proceedings is necessary, the matter will take longer to resolve.

The hourly rate for Lorraine Walker is: £185 + VAT

The hourly rate for Manjit Kaur-Heer is: £200 + VAT

It is impossible to give a fixed estimate as the costs of a case will be influenced by numerous different factors. We will always update any costs provided to you as and when it is appropriate. We will inform you if any unforeseen additional work becomes necessary, for example due to unexpected difficulty or if your requirements or the circumstances significantly change during the course of the matter. We will also inform you of its estimated costs in writing before any extra charges or expenses are incurred. If, for any reason, this matter does not proceed to completion, we will charge you for the work done and expenses incurred.

As the case proceeds, we will give you an estimate of the time likely to be spent in dealing with this case as the time is, of course, a factor in the calculation of your legal fees. If you wish to set an upper limit on the costs which we incur on your behalf, you must let me know at this point. We will not exceed any agreed limit on your costs without first obtaining your permission.

Willsons Solicitors will also endeavour to explain what reasonable foreseeable payments you may have to make either to myself or a third party and when those payments are likely to be needed.

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Meet The Civil Disputes Team

Manjit Kaur-Heer

Manjit Kaur-Heer


Email: Manjit
Tel: 024 7638 7821

About Manjit

Manjit qualified as a Solicitor in 1990 and brings a wealth of legal experience in Litigation to Willsons. Manjit has a specialist interest in disputes involving property ownership, validity of Wills, estates and inheritance. A number of these claims have risen in the family contexts. Inheritance disputes may arise when the validity of the Will is in question and also when an individual feels someone who has died has not made enough provision in their estate for them.

Manjit has considerable expertise in Contentious Probate area of law having dealt with numerous claims under the Inheritance (Provision for Family and Dependants) Act 1975 and around the validity of Wills arising from matters such as undue influence, forgery and lack of testamentary capacity.

Manjit often acts in these situations for children or disabled and/or venerable adults.

Manjit has experience and has represented individuals and business in connection with large money claims, has acted for share-holders in the protection of their minority interests, for company directors facing personal claims, for partners in partnership disputes, for Claimants in professional negligence claims, for employers and employees in connection with employment claims, for Landlords and tenants of business premises and advised in all manner of insolvency and contractual disputes.

Manjit is a Sikh and was born in the Punjab in India and has extended family in India, Canada and the United States. Manjit’s interests are varied and include walking, dance, music, Bollywood, reading, movies, cookery and fashion.

Elizabeth Ashford

Elizabeth Ashford

Legal Executive

Email: Elizabeth
Tel: 024 7638 7821
M: 07458 027 010

About Elizabeth

Elizabeth has worked within the legal profession for over 20 years and quickly progressed from receptionist to legal secretary and then to paralegal before qualifying as a Chartered Legal Executive in 2010.

Elizabeth has experience working with both private and commercial clients and has previously enjoyed the opportunity to attend the Royal Courts of Justice in London from time to time.

In her current role, Elizabeth deals with a broad spectrum of work, including debt recovery, contractual disputes, residential landlord and tenant work, neighbour disputes and property litigation.

Elizabeth has also assisted with Mediation, when that is more appropriate than the adversarial court process, Elizabeth also has experience with advocacy having attended Hearings at the County Court. 

Elizabeth has two young children, and any spare time she has is taken up with her favourite hobbies which are running, cycling and reading.​