This policy applies to information we collect about:
- visitors to our website
- people who do business with us or register an interest in our services
2. The Information We Collect About You
When you do business with us or register an interest in our services we may collect the following personal information from you:
- Postal address, email address and telephone number
- Any information disclosed by you
3. How We Will Use The Information About You
We gather this information to allow us to provide the services requested. The relevant information is then used by us to communicate with you on any matter relating to your instructions in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. For example we use Google Analytics to monitor how our website is being used so we can make improvements.
4. Processing Personal Data
The ‘General Data Protection Regulation’ (GDPR) is the primary piece of legislation defining your rights over our processing of your personal data. We operate on the basis of ‘consent’ when sending newsletters/invitations (you will have to explicitly opt-in to receive these as well as being able to opt-out) and we operate on the basis of ‘legitimate interest’ when communicating with you in other ways (e.g. when responding to a contact form or enquiry).
We may also wish to provide you with information about special features of our website or any other service we think may be of interest to you. If you would rather not receive this information, please send an email with NO MARKETING to HWolfe@willsonslegal.co.uk. If you do agree to us providing you with marketing information, you can always change your mind and opt out at a later date by also emailing HWolfe@willsonslegal.co.uk stating OPT-OUT.
6. How We Protect Your Information
We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: Limited access, use of passwords, firewalls.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
7. Right Of Access To Your Information And
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to HWolfe@willsonslegal.co.uk or send a letter to Willsons Solicitors, Coton Chambers, 35 Coton Road, Nuneaton, CV11 5TW.
Where the request is manifestly unfounded or excessive we may charge a fee for the administrative costs of carrying out the request
8. Updating And Correcting Your Information
We want to ensure that your personal information is accurate and up to date. Please let us know of any changes to your personal details by sending an email to HWolfe@willsonslegal.co.uk or send a letter to Willsons Solicitors, Coton Chambers, 35 Coton Road, Nuneaton. CV11 5TW.
You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
9. Your Consent
By submitting your personal information you consent to the use of that information as set out in this policy.
10. Data Retention
Our website may store data for up to 180 days at which point it will be automatically removed.
12. Contacting Willsons Solicitors
13. Links To Other Websites